Skip to content
display image of question marks

Price Comparison

16 million people are out of contract on their broadband. Did you know that the average person in the UK can give themselves a 25% pay rise by shopping around and looking for deals? These price comparison websites can help you get started and save you money on your utility bills.

Visit Compare the Market
Visit Money Supermarket

Energy Costs

Pre-Payment Meter

If you have to top-up your meter and you live with an impairment that means your health would be damaged by your power going off. You can ask your energy company to replace it with a normal meter.

Citizens Advice has more information about moving off a pre-payment meter.

Your Energy supplier cannot move you onto a pre-payment meter if you are in a very vulnerable situation, even if you are in debt. Visit the Ofgem website to find out more.

Priority Service Register

If you are struggling to afford your energy bills, speak to your energy supplier about being added to the Priority Service Register. You will get extra support and cannot be disconnected during winter.

Your supplier’s contact details will be shown on their website as well as on your energy bill.

display image of an elderly lady sitting on a seat drinking tea

Warm Spaces

If you are struggling to keep your home warm, and would like some respite, come and have a hot drink in a warm space local to you.

Look at the map to find your local warm space

Energy Advice London

Energy Advice London is a new advice service for anyone living in London

They provide free, impartial advice to help households save energy and water, access financial support, and manage energy and heating bills.

They offer advice on:

  • Energy and Water savings
  • Keeping warm at home
  • Energy efficiency improvements
  • Financial support

Call 0808 196 8260 to speak to a specialist energy advisor or visit their website below.

Visit Energy Advice London
display image of a lightbulb
display image of 2 people talking

DABD Energy Support

DABD are a charity based in Barking and Dagenham who are working with Smart Energy GB to help you understand how to make your home warmer by making it more energy efficient.

You can contact the team here

Council Tax Support

If you are struggling to keep up with council tax payments there might be support. See if you are eligible for Council Tax support.

Council Tax Support
display image of a man with a tablet in his hand

Help with Internet and Phone Bills

  • Broadband Social Tariffs

    If you are struggling to afford broadband costs, these are special discounted deals that start at around £14 per month. They are less subject to rising prices and exit fees. If you are in receipt of benefits you stand a good chance of accessing these options.

Find out more here

  • Free mobile SIMs

    If you are struggling with the cost of your phone bills or have limited access to the internet, you may be able to access: 15GB data and free calls and texts for 30 days; or 20GB per month of Vodaphone data and free calls and texts, for up to six months. To apply for the scheme or for more information, please email libraries@lbbd.gov.uk or call/speak to a staff member at the Barking Learning Centre or Dagenham Library.

Find your closest hub here

  • Broadband Genie

    Broadband Genie is a free, simple to use and completely independent comparison service that will help you save money on home broadband, mobile broadband, mobile, tablets and TV.

Find out more here
display image of a money jar

Grant Support

There are energy efficiency and utility bill grants available. Find out more here.

Visit our grants page

Maximise your Income

Maximise your income by checking what benefits you’re entitled to. £19 billion in benefits go unclaimed every year. Try our easy to use benefits checker today.

Visit the Benefits page here